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AQUASTAR REPUTATION AND TESTAMONIALS

Angies list reviews

07/19/2016 – Craig Russell   “A”

  • Category: POOL & SPA SERVICE AND REPAIR
  • Services Performed: YES
  • Cost: $1000

1234 Ravenshoe Way

 

El Dorado Hills, CA 95762

09/16/2015 – Sharon Rubinstein    “A”

  • Category: POOL & SPA SERVICE AND REPAIR
  • Services Performed: YES
  • Cost: $187

8975 Ashmore Way
Elk Grove, CA 95624

10/03/2014 – kelly anderson   “A”

  • Category: POOL & SPA SERVICE AND REPAIR
  • Services Performed: YES
  • Cost: $200

7908 Alpine View Dr
Roseville, CA 95747

07/22/2014 – Diane Trantham   “A”

"We have used him many times. He definitely knows the spa repair business.

  • Category: POOL & SPA SERVICE AND REPAIR
  • Services Performed: YES

9260 Whittemore Dr
Elk Grove, CA 95624

06/27/2014 – Jerry Hart   “B”

  • Category: APPLIANCE REPAIR – LARGE, POOL & SPA SERVICE AND REPAIR
  • Services Performed: YES
  • Cost: $800

3507 Brookside Way
Carmichael, CA 95608

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05/22/2014 – Jim Dennis   “A”

"I had a problem with my spa not heating to the proper temperature. Aquastar (Steve) was able to 
provide guidance to me via e-Mail that enabled me to fix the issue myself. This saved a service call 
charge and provided an education for me on spa settings and controls so I can avoid a similar problem in the future. Steve was very professional, he responded very quickly, and gave the right direction to solve the problem.

  • Category: POOL & SPA SERVICE AND REPAIR
  • Services Performed:YES

9260 Whittemore Dr
Elk Grove, CA 95624

Yelp Reviews

Had Steve come by and check out my Bullfrog spa.  GFI breaker was tripping off.  Steve arrived as scheduled and quickly figured that my heater element was to blame.  He also found that the main pump had something blocking it.  Drained the spa and replaced the heater element.  Opened the pump and found a Spa Rx “egg” had fallen down the main pipe and stuck in front of the impeller.  Once the spa was refilled, Steve stayed and checked all the functions to make sure everything worked.  
He is very knowledgeable about the sap and can answer any questions.  I would recommend Steve and Aquastar for any of your spa needs.   Chris C.

Left a message for a spa repair job and never got my  calls returned after 2 attepts in the past week. Message asks to leave details about the repair and age and  type of spa. This must be his way of filtering out who he should bother calling back. Certa5not a good choice for doing business nowadays.  Adrain S.

 All the form askes for is your name ,email adress  or cell phone number,the type of spa that you have and the problem you are dealing with  It helps me construct a workorder which is the 2nd step in the process. Simple process really.  (Steve)

Due to drought restrictions, two years ago we shut down and drained our 15-year old Catalina spa. After refilling and restarting the spa last month, I realized the water wasn’t being drawn properly through the filter. I thought we had a faulty pump motor. I contacted Les Belt at Mahalo Pool & Spa Supply for a recommendation on someone who could come to my house and diagnose the problem. He recommended Steve at Aquastar Spa Repair. Steve responded to my call within 2 days. He was very familiar with our 15-year old spa and quickly diagnosed the problem. The problem was with the filter cartridge, not the pump. He talked me through the steps I needed to do to resolve the problem with the filter cartridge.  I also asked Steve if the spa controller could be replaced, as the LED display could barely be read. He suggested a replacement controller with a back-lit display that be easily read in bright sunlight or after dark. He special ordered the controller and installed it within the week. Steve could easily have billed me a one-hour minimum labor charge for the job, but instead only charged me for the actual time — about 20 minutes. Our spa filter is now working correctly and the water is clear! We are very happy with the service provided by Steve from Aquastar Spa Repair.   Steve W.

 I was given Steve’s name and number from a close friend.  I called and left a message.  He returned my call almost immediately.  He was Professional, Courteous, and more helpful than I could imagine.  If you need your hot tub serviced he is beyond fair.  I know next time i need help with my spa, my business will go to Aquastar Spa Repair.  Matt F.

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